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Returns, Warranty Claims & Exchanges


30-day return policy 

You may return your item/s for any reason within 30 days of receiving them by using our returns label – just make sure the items are unused and still in their original packaging. Do not remove any labels from the product. DVDs and books are not returnable.

You wish to return an item? 

For the return/complaint of online orders please enter your customer account. If you want to return or complain about a cash purchase, please click here to be redirected to the right portal. You can't get into your customer account? That is no problem, please click here.